RV Rental Policies & Procedures
Rental Requirements: The renter (customer) must possess a valid driver's license (and have a clean driving record), be at least 25 years of age, and have good credit. Any additional drivers must also be at least 25 years of age and present on the scheduled departure date with their valid driver's license. No special driver's licenses are required.
Select Your Desired RV(s): Simply choose one or more of our privately-owned RVs that best fit your needs. Search our entire inventory for all rv's that are available for your desired travel dates. If you need help in deciding which type of RV is best for your travel plans, click here. For each of your selected RV's, simply enter your planned pick-up and return dates. You immediately see a "no surprises", no obligation RV Rental Quote which is good for 72 hours. If you like what you see, click on "Reserve Now" and complete the reservation request process. We will respond by email (usually within 1 business day) to confirm your booking.
Reservation Deposit: A 20% ($100 minimum) non-refundable rental deposit (cash, money order, check or credit card) is required to confirm reservation. Reservation deposit is refundable (less $25 administrative fee) if reservation is cancelled within the first 30 days after booking. Thereafter, your reservation deposit is non-refundable.
RV Rental Insurance: Renter needs to provide an insurance binder from their auto insurance company prior to rental. This is usually provided quickly, easily and at no cost free by your insurance company. Coach owner will provide Insurance Binder Information Form upon acceptance of rental application for you to give to your insurance company. If you are unable to obtain an binder from your auto insurance company, you can purchase RV rental insurance for only about $25/day.
Rental Payments: All rentals must be paid in full three (3) days prior to departure or be subject to cancellation.
All payments by personal check(s) must be received by us a minimum of ten business days in advance of when due.
Security Deposit: A security deposit of $500 or $1500 is required three (3) days prior to departure/pick-up by cash or credit card authorization.
Your security deposit will be refunded in full seven (7) business days after the end of your rental unless there is interior/exterior damage or excessive cleaning is required.
Miscellaneous: Each renter will receive their rental RV coach full of water, fuel and propane. A one time sanitation/prep fee includes final dumping, exterior cleaning and a starter kit of chemicals and RV toilet paper. The coach must be returned in the same clean and tidy condition or additional cleaning fees may be charged.
Departure Check-Out Appointment: Call us 24 hours prior to departure to confirm a time for your departure appointment. Standard times for departure appointments are scheduled from 2pm - 5pm subject to coach availability. Each renter will receive a one hour familiarization of the rental coach including operation of all onboard systems. A detailed written inspection & digital photos of the rental coach will also be done with the renter prior to departure. A copy of each operator's drivers license will be made.
Return Check-In Appointment: Your coach is due back by 12 noon on the return date. Late returns can be requested and we are happy to accommodate subject to rental departure by another guest. Unauthorized late returns may be charged 50% of the nightly fee and will be charged an additional night if not returned by 5pm.
Cancellations & Credits: Reservations cancelled 14 days or less prior to departure (30 days for summer & holidays) are non-refundable for the full rental amount.
Non-refundable reservation deposits and rental charges are entitled to “store credit” toward a future booking anytime during the next twelve months (subject to availability).
Mileage & Generator Use: Each motorhome rental includes 100 free miles per paid rental night. Additional miles are .40/mile. Pick-up and delivery fuel and miles not included.
You will receive four (4) hours of FREE generator use per rental night. If you have full hook-ups at your camp site, then you will probably not need to run your generator much at all. Each additional hour of generator use is just $4/hour payable upon return.
Maintenance Requirements: Customer is required to maintain fluid levels in the engine and the generator, and maintain air pressure levels in the tires. In the event of an accident, it must be reported to the proper law enforcement authority immediately and to your coach owner as soon as practicable, but in any event, within 24 hours of the accident.
Smoking: Smoking is NOT allowed in the rental motor homes.
Pets: Pets are NOT allowed in the rental units unless approved by the coach owner. A pet deposit or cleaning fee may be required to be paid at departure.
Roof Access: Access to the vehicles roof is forbidden. Customers are responsible for any roof damage.
Towing: Towing is only allowed with our motor homes with pre-approval of the coach owner. Additional towing/hitch fees may apply.
Travel Restrictions: Our rental vehicles are NOT allowed in
Problems During Your Rental: In the unlikely event you experience questions or problems during your trip, simply call us during regular business hours at the number provided for professional technical advise or support as needed. In most cases, we are able to walk you through the problem to a successful outcome - allowing you to quickly and easily continue to enjoy your vacation. We strongly recommend our optional 24/7 Roadside and RV Technical Assistance Plan which is available for only $12/day
RV Return Policy: Rental units must be returned by 12:00 noon on their scheduled return date. Unauthorized extensions may result in additional day's rental charge. The fuel and propane tank must be returned full and the interior clean. Excessively dirty interior may result in extra cleaning fees. There are no refunds or credits on early returns.
Traffic/Parking Violations: Customers are responsible for reporting and payment of all parking/traffic violations at rental termination. Non-reporting of parking/traffic violations breaches the Rental Contract and will result in an administrative charge of up to $100 in addition to the fines.